Tuesday, November 17, 2015

Removing the Facebook Review Section from your Business Facebook Page

An interesting question was asked of me this week. "How can my client remove their review section from their Facebook Page?"
I don't typically recommend taking the review section out. I am a staunch advocate of handling reviews correctly so they are not only not a problem anymore, but so that they help you. That being said, I have clients who aren't at that point yet. Plus I wanted to know how to remove the section just because.

I didn't think it was going to be tricky until we looked into it a bit. 

Turns out you can't just remove the Facebook Reviews Section. 
There are two work arounds that we found.

1. Remove the maps from your page. For some reason, this makes your review section not appear. Transversely, if you want a review section but aren't using your full address or map, you won't get a review section. This is something for people running businesses from their home to consider.

2. Change your page category to a non-business category.

**We would really love to hear from you if you know another method. As of November 2015, this is what we know.

For most clients, we are opting to change the business category over removing the map. We feel maps can be important for future clients and haven't seen any negative things occur with the changed non business category. Here are the two ways to do it.

To remove the map you do the following:


1) Click manage pages under the little drop down arrow in upper right corner.
2) Click on "About" then "Page Info" then "Address".

3) Click “Edit” on the right side of the “Address” line.4) Under the map un-check the box that states “Show this map on your Page and enable check-ins.”.

5) Click “Save changes”.

The Reviews Section should now be removed from your Facebook Page.
To change your catagory:
1) Click manage pages under the little drop down arrow in upper right corner.
2) Click on "About" then "Page Info" then "Category".
3) Click edit next to Category and make your site a non business category. 
In our example here, we have the full address with box checked, but made the category non business and reviews still went away.
No review section even with address and map.


Review section appears because both category and business are completed.

Properly handling reviews is coming in future posts. Please follow us to keep reading more.

No comments:

Post a Comment

Thank you for your comments. We all get better when we share information.

Amazon Deals