Instant Reply on Facebook. Let the Visitors to your Facebook Business Page Know What to Expect Regarding Your Typical Response Time to Facebook Page Messages

Here's a handy little piece of info to show your Facebook audience that you care.

Edit the settings for your response time to your page and even consider adding an instant reply message. 

Remember, these are messages to your page, not posts or comments.

Here's a few examples of why and what you should think about.

1. An auto-response will show people that you care and that their message didn't just roll out into the digital universe.

2. Some of my smaller businesses don't get tons of messages at the beginning and so they don't think to check for them. The instant reply feature can tell people how to reach you more quickly if they need to.

3. What if you go on vacation? This feature, again, helps people to know that the message was sent and could give alternatives to contact you.

4. What if the nature of your world is that you just can't answer right away. Very small businesses can't answer when they are on a job or project. Instant reply will tell people this and set expectations.

How do you set up your instant reply and indicate your typical response time for messages? 

On your page, click settings on the right side.
Then click on "messaging". It will bring you to the screen below.